Category: Podchat
Member Service to the Max
In the electronic age, is high-touch service still valued? Can a health services company exceed member expectations for quality and timely support? Across multiple industries, consumers endure recorded prompts and long hold times – but not at Liviniti.
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LivLite: Weighing GLP-1 Coverage
We all know that expensive GLP-1 weight-loss drugs are in demand. Our latest Take 5 podchat features a discussion of LivLite, the Liviniti breakthrough solution to GLP-1 weight-loss coverage and affordability.
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Fiduciary Duty: PBM Transparency Moves the Needle
Ready to Take 5? It’s no surprise that employers who go all-in on a transparent, pass-through PBM are better positioned for fiduciary compliance. In our first Take 5 podchat, we discuss how a transparent model prioritizes client and member needs, ensures complete cost visibility and avoids conflicts of interest.
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