Host: Shannon Allen, Associate Director, Account Management, discusses Member InSites, a unique tool that opens up data and information to designated HR staff and key partners. It’s a valuable resource for a better member experience.
Are you ready to hear about Liviniti technology in action? What if plan sponsors had direct access to pharmacy plan data with a tool that connects all their information in one spot? What if they could support their members with prescription drug pricing and adjudication details at the individual claim level – in a matter of minutes?
Part of the promise of PBM transparency is the availability of data and information on demand and in real time. We use modern, purpose-built technology called Member InSites to give plan sponsors and key partners instant access to view prescription claims processing activity.
For plan sponsors who want to be fully equipped to communicate with their members and answer their questions, InSites delivers on every level. The comprehensive system reveals a complete picture of the member to quickly resolve the most common questions and situations.
We’ll discuss key areas available with the InSites tool such as:
- Data and functionality included
- How InSites boosts member satisfaction
- Security features with a HIPAA-compliant process